Service Management & Asset Intelligence
GLPI
Bring service requests, assets and operational ownership into a connected service management practice.
Service Management & Asset Intelligence- 01User
- 02Service request
- 03GLPI
- 04Classification
- 05Assignment
- 06Engineer
- 07Resolution
- 08Service reporting
OPERATIONAL PERSPECTIVE
From requirements to a working solution.
We help assess, install, configure and integrate GLPI around your requirements. Your project scope defines the supported edition, system connections, acceptance tests and handover. Ongoing maintenance can be agreed as part of the engagement.
01
Service desk
02
Incident and request management
03
Asset inventory
04
Knowledge base
05
SLA management
06
Change and problem management
07
Forms and approvals
08
Reporting
Architecture illustration. Integration availability and automation scope are validated per environment. No live customer data or production integration status is represented.
CONNECT THE POSSIBILITIES
Talk to our team