Custom Solutions & Integrations
Connect your ERP, CRM, SaaS and custom applications. Build dashboards and workflows around the way your business works.
A scope that fits
your environment.
Connected workflows with clear data ownership, error handling and operational documentation.
Discuss this serviceRequirements and process mapping
API and webhook integration
Custom dashboards and internal tools
Data mapping and synchronisation
Workflow automation
Testing and technical handover
What this could look like.
Connect a service request to an approval workflow, update the business application and return progress to the service desk.
Illustrative project scope. The design and acceptance criteria are agreed for your environment.
Clear steps.
A shared understanding.
We agree the scope and success criteria with you, then keep the delivery and handover clear.
- 01
Understand
We review your goals, existing systems, constraints and priorities.
WHAT YOU RECEIVERequirements and agreed scope - 02
Design
We define the architecture, integrations, delivery stages and acceptance criteria.
WHAT YOU RECEIVESolution design and project plan - 03
Build & integrate
We install, configure and connect the agreed systems in your environment.
WHAT YOU RECEIVEConfigured systems and integrations - 04
Test & hand over
We validate workflows with your team and document how to operate the solution.
WHAT YOU RECEIVEAcceptance tests, runbooks and knowledge transfer - 05
Support & improve
We agree ongoing maintenance, incident handling and improvement priorities.
WHAT YOU RECEIVESupport scope and maintenance plan